Showing posts with label Apple. Show all posts
Showing posts with label Apple. Show all posts

Thursday, January 19, 2012

Think Different: Apple ascends through innovation


There are only a handful of marketing campaigns that can be credited in engraving a company into the human consciousness.

Apple's legendary "Think Different" campaign is one of them.

Upon Steve Jobs return to Apple in 1997, 12 years after being ousted from the company he co-founded, it's products, financial health, and marketing teams were in a listless state.

To rejuvenate Apple, one of Jobs' first moves was to rehire Chiat/Day, Apple's ad agency during Jobs' first term, and intensely collaborate with them to create the "Think Different" campaign. (Chiat/Day was also the ad agency responsible for the famous 1984 Macintosh Ad that was aired during Superbowl).

Highlighting historical figures and entrepreneurs who impacted the world such as Albert Einstein, Mahatma Gandhi, Marin Luther King Jr., Muhammad Ali, Winston Churchill,  Buckminster Fuller, Amelia Earhart, Pablo Picasso, Bob Dylan, John Lennon, Richard Branson, Thomas Edison and the Wright Brothers, "Think Different" connected the spirit and achievements of these great people and synced their values and philosophy with Apple's. 

It was a cornerstone towards Apple's ascent in becoming the most valuable technology company in the world. It gave momentum to Apple and its faithful and brought back the core value to the company that "People with passion can change the world". 

In the prelude to the the Think Different ad introduction, Jobs fearlessly said if the people appearing in the campaign who have passed away were alive today, they would have used a Mac.

Thinking different from the beginning

Apple's first products were a result of thinking different. It took computing from an intimidating activity with a big machine to a user-friendly technology, where ordinary persons can enjoy its functionalities.

This was shown in the Apple I, wherein its distinctiveness was descriped in Wikipedia: Apple I's built-in computer terminal circuitry was distinctive, where all one needed was a keyboard and an inexpensive television set. Competing machines such as the Altair 8800 generally were programmed with front-mounted toggle switches and used indicator lights (red LEDs, most commonly) for output, and had to be extended with separate hardware to allow connection to a computer terminal or a teletypewriter machine. This made the Apple I an innovative machine for its day. 

Apple's succeeding products like the Macintosh, introduced the now ubiquitous mouse and graphical user interface for the personal computer. Although the mouse and the graphical user interface were taken from the Xerox PARC research center, Apple was the first company that realized the significance of these technologies, fine tuned it and brought it to the mass market as the Macintosh. It was a result of being able to see what others can't. 


Even Xerox, the originator of these technologies, did not see that what they were developing in their own backyard would be as revolutionary as Jobs thought it would be. 

Henry Ford (the man who invented the automobile) once said that if he asked the people what they wanted then, they would have said, "a faster horse". In short, people don't know what they want. But Jobs did. And he was determined to give it to the world.


The first product launched by Apple after the Think Different campaign was the iMac, a computer that looked like a machine from a sci-fi movie. At that time, almost all the available computers were boxy and were either beige or black. The iMac, on the other hand, was curvy and came in shades such as Bondi Blue, Grape and Strawberry. It even had a handle on top, enticing people to come nearer and touch it. Its processing unit was also integrated with the monitor, its internal parts translucent.


The iMac brought back the element of fun & innovation to the personal computer by giving it a makeover. Again, Apple's ideas jumped out of the box and brought a radically designed computer to the market, certain that it would be accepted. And it was.


Apple's iMac in Bondi Blue



Innovation is also at the heart of Jobs' management principles.  At the onset of his return, he de-cluttered Apple by discontinuing several product lines to focus on few product categories. 


The Digital Hub strategy, where Apple emphasized that the PC is going to be the central hub that controls and adds tremendous value through software programs to a bevy of digital devices - is a direct result of Apple's narrowed down product lines.


The products that grew out of the Digital Hub Strategy are iOS devices such as the iPhone & iPad, which now account for 70% of Apple's sales and software programs such as Final Cut Pro, Garage Band and iTunes.


The iPhone is the most successful product that emerged out of Apple's Digital Hub strategy


The Digital Hub Strategy is a crucial point in Apple's history. Again, Apple thought different, capitalized on an innovative direction, and rocketed ahead of the competition.


Everyone should "Think Different" 


As Apple achieved phenomenal success in internalizing the message of Think Different and acting on it, I believe the same can happen to us if we Think Different to attain success in our lives. 

There can be no limit to what our minds can achieve. We can push our ideas to the point of people thinking we are "crazy" because of an idea's seeming impossibility but as long as we believe in our "crazy" ideas and act on them with passion, we can make a dent in the world.  


And as the final words of the Think Different ad stated - "Because the people who are crazy enough to think they can change the world, are the ones who do."


Thursday, December 22, 2011

Immortalizing Apple's Doctrine


Immortalizing Apple

To institutionalize the valuable knowledge on how Apple worked its way to become the world's most valuable tech company, Apple established an educational system within its halls called Apple University.


This was a priority project of its late founder, Steve Jobs, especially when he took his second medical leave in 2008. 

Little is known about Apple University and its inner workings but according to reports, Apple University started last 2008 and can be described as an educational system exclusive within Apple using case studies on significant decisions in Apple's recent history to teach Apple executives and presumably its new hires.


Among the corporate universities currently existing in the USA include McDonald's University and Pixar University, in which Jobs was also the former CEO.


Apple's Headquarters in Cupertino, California


According to Fortune, "Apple's Top executives teach the cases, which have covered subjects including the decision to consolidate iPhone manufacturing around a single factory in China and the establishment of Apple's retail stores. The goal of the program is to expose the next layer of management to the executive team's thought process."

The article by LA Times stated that apart from learning the executive team's thought process, The program would also help Apple internalize the thoughts of its visionary founder to prepare for the day when he's not around anymore. 


It also interviewed people with links to Apple & stated that "One of the things that Steve Jobs understood very well is that Apple is like no other company on the planet," said longtime Apple analyst Tim Bajarin. It became pretty clear that Apple needed a set of educational materials so that Apple employees could learn to think and make decisions as if they were Steve Jobs. Though the curriculum is still under wraps, Jobs himself oversaw the creation of the "university-caliber courses."

The period from Jobs' return to Apple in 1997 up to the present is Apple's Renaissance.  
From near bankruptcy, Apple roared its way back to the top, churning out one innovative product after another, in both hardware and software. 


Apple co-founder Steve Jobs showing the iPhone




During this time, among the wildly successful products that Apple launched were:


  • The iPod, a digital music player showcasing an elegant pinwheel design combined with a large storage capacity for its time.
iPod Classic
  • iTunes, the online music store that revolutionized the music industry. 
  • The iPhone, a new breed of smartphone that changed the landscape of the telecommunications industry, with its touch screen capabilities and powerful operating system, the iOS. 

iPhone

  • The iPad, which single handedly created the tablet industry while dominating it at the same time and also disrupted the ways of the publishing industry.

iPad


  • The highly successful Apple retail stores that are now currently generating more sales per square foot than any other U.S. retailer.


The Apple Retail Store


Also showed here are some of the Apple Executives who were instrumental in Apple's success. They were part of the executive team that collaborated with Jobs in various stages of the Apple products during this Renaissance. They now form the leadership in Apple, carrying the torch handed over by Jobs. Their collaborations at work will form part of what will be studied by the future leaders of Apple in Apple University.




Tim Cook

CEO
The erstwhile COO is credited with streamlining and making Apple's supply chain and logistics the best in the industry.


Jonathan Ive


Senior Vice President
Industrial Design


Jonathan Ive led the design team that gave us the iPhone, iPad & the iMac among others.

Scott Forstall

Senior Vice President
iOS Software
Scott Forstall is credited in paring down the Mac OS X  to create the iOS, the software used by Apple in its most successful products namely the iPhone, iPad & iPod Touch.






  Eddy Cue

Senior Vice President
Internet Software and Services
Eddy Cue played a major role in creating the Apple online store in 1998, the iTunes Music Store in 2003 and the App Store in 2008.

Product and Leadership images courtesy of Apple 


Apple University is headed by Joel Podolny, the former Dean of the Yale school of management who was said to be personally recruited by Jobs' himself. Highly respected in the academic community, Podolny is credited with developing the Yale integrated MBA Curriculum in an amazingly short span of time, in response to the increasingly complex and cross-functional global environment in which businesses and their executives operate. He is also the author of the book Status Signals: A Sociological Study of Market Competition and co author of the book Strategic Management.


According to LA Times, the importance of Podolny's position at Apple was apparent from the first day as he moved into an office in between Jobs and Cook, he confided in former colleagues.


Aside from being the Dean of Apple University, Podolny is also Apple's Vice President for Human Resources.

Apple has been silent on Apple University and never commented on the subject. 
A micromanager, Steve Jobs managed every detail  in creating Apple University and his trademark secrecy is all over it with no detail revealed except that of Podolny's appointment being verified.


With Apple University, Fortune said "Jobs is ensuring that his teachings are being collected, curated, and preserved so that future generations of Apple's leaders can consult and interpret them."